SHIPPING & RETURNS

Shipping Policy

At ARC Cards and Collectibles, we take pride in our efficient shipping methods, secure packaging, and transparent costs. We want to ensure that our customers are well-informed and confident in their purchases. Our aim is to build trust and loyalty by providing a seamless shipping experience.
Our shipping process is designed to deliver your Pokémon cards and products promptly and in pristine condition. We use plain, straightforward language to communicate our shipping policy, reflecting our commitment to transparency and customer satisfaction.
We understand the importance of a reliable shipping policy in maintaining customer loyalty and trust. Therefore, we strive to make every aspect of our shipping process clear and dependable.

Return & Exchange Policy

Because of the nature of sealed products in the Pokemon TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make it right.

| Rodrigo@arccardsandcollectibles.com

Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email Rodrigo@arccardsandcollectibles.com with the Subject line: "CANCEL ORDER #..."